Hero MotoCorp has announced the introduction of a 24x7 Roadside Assistance (RSA) program for Hero customers. The RSA program will provide 24x7 assistance to customers all across India, and will include on-call support, repair on spot, tow service to the nearest Hero workshop, fuel delivery in case of fuel run-out, flat tyre support, battery jump start, accidental assistance as well as key retrieval support. Customer will be able to easily access the RSA through the toll-free number or through the Hero Customer App.
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Hero MotoCorp customers can enroll themselves for the RSA program through their nearest Hero MotoCorp authorised channel-partner at the attractive inaugural price of Rs. 350/- for an annual subscription. On the Company's premium range of motorcycles - Xtreme 160R, Xtreme 200S & XPulse 200 - the RSA will be complimentary for a period of one-year. This scheme is effective from October 1, 2020.
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Hero MotoCorp has also launched a Mega Service Carnival for its customers across the country. The service carnival is being organised at authorised Hero customer touch points at more than 6,000 locations across the country. Customers can avail of discount on service labour charges, and get free washing, polishing and nitrogen filling. Hero is also offering an annual maintenance contract package, as well as attractive exchange offers up to Rs. 3,000 on new vehicle purchases. More details about the Mega Service Carnival are available at all Hero authorised dealerships across India.
